Returns and Exchanges

At You're Welcome we want to build trust so everyone can shop with confidence!


  • If a product you purchase with us is defective, we will happily exchange it in-store within 3 days of purchase with a replacement of the same item! Please bring the receipt and original packaging.

  • Many of our products carry a manufactorers warrantee when registered. Please register your new purchase to ensure your access to any available warrantees!

  • Returns or exchanges of any used products will not be accepted under any circumstances. 

  • Unfortunately garments are not returnable at this time! We recommend you use our sizing charts and on-site measuring station to choose the best fit! 

Creating a welcoming and safe environment is our top priority. You're Welcome will not tolerate any violence, harassment or hate-speech. If at any time this policy is violated the offending party will be removed. 

If you experience any violation of this policy or if anyone makes you uncomfortable please let us know immediately so we can fix the problem. Everyone deserves a comfortable shopping experience! 


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